Went down by Columbus communications...aka...FLOW to pay my bill.
Nice new set up in nicholas towers.
Plenty big screen tv, with the new boxes on display and a nice pleather couch to watch Cricket...at that time India was 2 something for 7.
So while paying my bill I ask the CSR..."miss excuse....what going on with fox sports why you all cuttin or freezing the game just before it start"
She says you all....what you mean...you mean Flow?
I say YES...alyuh freezing the games for the past two weeks.
She says she knows nothing about that, how I would have to talk to the technicians and if its anything the problem stems from Fox sports. Then she says if I am using an analog box or an old box I may be experiencing some sort of channel interference but if I have the new digital one I have to pay a subscription fee....But as far as she is concerened fox sports is showing and working fine.
So yuh know me...I say "miss what you just tell me....and nuttin...is d same thing....May I speak to a technician or a manager please. I need this broken down in laymans terms."
I also tell her so "if I am not receiving proper service...I am experiencing freezes for hours at a time and I cannot view other channels properly that I have paid for.......am I not entitled to some form of compensation? " I do not see why I must pay $197 for a service that is not functioning properly....can you answer that and the discount that I am getting until fox sports and the rest of channels are fixed.
Is a good thing I in meh shirt and tie and I talking proper english in a controlled manner.
The woman like she get vex and tell meh take a seat she will call somebody to deal with me.
So a kinda security/rent a cop come and play he imposing heself
alyuh if yuh ever went in CCTT in town yuh go know the fella....watch he conduct
Sir...what is the problem?
Are you a tech person, a fox sports rep, or a Manager?
No.
Then thank you but I do not think you can assist me.
Then I spoke to a lady by the door behind a counter in a yellow button up
She started off that oh the station is functioning properly etc.
I say Miss...you could tell them people that, come correct please....why only on saturday and why only the Live EPL games, and why only 2 weeks ago?
Well sir it is part of the digital upgrade etc...you may be experiencing distrubance.
I say miss give me a better explaination.
I hit her so why must I pay for a service that is not being offered properly, I want a discount for that, for MTV, for Synergy and all the other stations that not showing good.
She hush and say she cannot do that and no one here can give me a discount.
So then she says Direct TV and TV6 have the rights to the game and then she start to raise her voice and shout and say THAT IS THE LAW OF TRINIDAD AND TOBAGO and WE are obliged to block it off.
I watch her and calmly replied...that is the law?
Yes that is the law sir....all big games it is the law.
I say Miss....you are incorrect. All big games are not shown on fox sports, you have to order them from setenta sport, or a pay per view via cirect tv. TV6 has never shown a fox sports game and they do not use their feed. As for fox sports on direct tv it shows perfectly.
Then she says...well when you get your digital set up if you are willing to pay for this service it will be available to you.
I say ok....then I casually flick open the new brochure of digital channels and packages available. FOX sports is currently free and will remain free on the new digital setup...I point to the channel and show her.
So miss....either I blind, this brochure is wrong or you telling me something that is incorrect. But fox sports here is free. So what you making me pay for now???
So I start up...so yuh mean alyuh theifing the channel, and den making me pay again to see a game that is showing normal for free.
Den I start to move in shit up mode...."miss who tell you to give the customers this info?" "What kiinda wrong thing is this and misinformation you giving people" Den I say "Yuh know what I not going and pay alyuh a damn cent again...is Direct tv for me"
Well yuh know Trinis is d bess makkos....so everybody who was listening done hear me and chiming in with dey 2 cents....Yes they theifing, she ent know what she talking bout...a next man bawl dais why I ent pay dem in 6 months and is only 200 dey gettin.
Folks dey going and take orf hbo and the movie channels and make you pay 25$ for it they also have some more packages with spanish and music but no sports.
So is d same shit and more money you go hadda pay.....and yuh hadda rent all extra digital boxes at 25$ a month.
I seriously considering Direct TV.
