In all fairness Omar, Jlloyd's mom was not really airing any dirty laundry. The whisperings and rumors were flying around the msg board before she said anything. I think another poster was relaying 2nd hand info from Andre Baptist about this before mysoccerson posted anything. From what I remember, her first post was actually intended to set the story straight based on the information that she had in her possession (due to inaccuracies in what was already being said on the forum). Can't fault her for that.
As far as the situation goes, it would appear that there were some unfortunate miscommunications. I think management should be held responsible for (not) ensuring that all intended email recipients, were set to travel (knew of itinerary, and had tickets/info/visas etc)...like 2 days in advance to prevent any last minute scramble. I don't know what the protocol is as far as the degree of hand holding in the process but clearly somewhere along the way expectations were not aligned. It seems like Samuel was also frustrated by other things that would have made this mix up the straw that broke the camel's back.
I'm not sure if Muhammad (sp?) is fully responsible for the ticket mix up based on the facts at hand...but what seems clear based on other anecdotes coming out of this story, is that the degree of professionalism that is displayed by mgmt in all the different departments leaves alot to be desired, and as such there is a strained relationship between the players who expect more, and mgmt...and when this is the case, simple mistakes become alot more than just simple mistakes and the end result is what we're seeing here...players getting fed up, mgmt trying to cover their ass, inside squabbles becoming public, relationships (players, admin, fans, press) strained, and the overall sense of cohesion and unity within our program (including the fans) being jeopardized....the most feared end result is a compromised end product on the field of play...
In such a situation, managment needs to step up and be that bigger person, forget defending its position in the micro-situations, issue an apology for its part in any mix-up and communicate a commitment to fixing the overall macro picture, and the strained relationships, in order to get it's ship smooth sailing again- that's the job of management- f*ck the excuses, let down your defenses, swallow up your pride, manage your sh*t, and make things right...Anyone involved in any professional mix up has been there...Right or wrong- that's the price you pay for being in a management position.. and I've yet to get any indication that anything of that sort is being done...all that has been communicated by management is a petty defensive position in an isolated incident, at a time when it seems clear that this is just an unfortunately publicized blunder, the reaction to which, clearly reflects a much larger problem that exists as far as administration goes.